Responsible Gaming

Gambling Should Be Entertainment

At Lizaro Casino, we believe gambling should only ever be a form of entertainment, not a way to earn money or solve financial problems. It's important to approach online gaming with a responsible mindset and to set limits that work for your circumstances.

If you ever feel that your gambling is becoming a concern, please reach out for support. Help is available, and there is no shame in asking for it.

Age Verification

In the United Kingdom, you must be at least 18 years of age to gamble at Lizaro Casino or any licensed gambling operator. We take age verification seriously and conduct checks during registration and account management.

If you are under 18, please do not attempt to create an account or place bets. If you suspect someone underage is gambling on our platform, please contact our support team immediately.

Warning Signs of Problem Gambling

It's helpful to be aware of behaviours that may indicate gambling is becoming problematic. Please consider whether you recognise any of the following:

• Chasing losses by gambling more to recover money you've lost
• Spending more time or money gambling than intended
• Hiding your gambling activity from family, friends or partners
• Gambling to escape problems, stress, anxiety or low mood
• Borrowing money to fund gambling or gambling with money needed for essentials
• Feeling anxious, irritable or restless when trying to reduce gambling
• Neglecting work, education, family or social commitments due to gambling
• Others expressing concern about your gambling behaviour
• Failed attempts to cut back or stop gambling
• Lying about the amount of time or money you spend gambling

If any of these resonate with you, it's important to seek help as soon as possible.

Self-Help Tools Available

Lizaro Casino offers several tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a daily, weekly or monthly period. Once reached, you cannot deposit further until the limit resets.
• Loss Limits: Set a maximum amount you're willing to lose over a specified timeframe. When this limit is reached, your account will be temporarily suspended.
• Reality Checks: Receive regular reminders during your gaming session showing how long you've been playing and how much you've spent.
• Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account. During this period, you will not be able to access your account or place bets.
• Account Closure: Permanently close your account if you wish to stop gambling entirely.

To access these tools, log into your Lizaro Casino account and visit the Responsible Gaming section, or contact our customer support team for assistance.

Support Organisations

If you're struggling with gambling, confidential support and advice is available from the following organisations:

United Kingdom

• GamCare — Free, confidential support and counselling for problem gambling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop — The National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
  Register for multi-operator self-exclusion across all UK-licensed operators

International Support

• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Support for gambling-related concerns

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out to one of the organisations above. They provide free, confidential support and can help you take control of your gambling.

Remember: seeking help is a sign of strength, not weakness. Support is available whenever you need it.

For immediate support in the UK, contact GamCare on 0808 8020 133 (24/7, free and confidential).